Date last updated: 1 August 2023

 

This Cookies Policy explains: (i) what cookies are; (ii) what cookies we use and why; and (iii) how you can manage your cookies on our website https://gem-products.co.uk ("Site").

Where any information we collect through cookies through our Site constitutes personal data, our Privacy Notice applies to the collection and use of that data.

 

1.   What are cookies?

Cookies are small files of letters and numbers that are stored on your computer or mobile device. They help us distinguish you from other users of our Site and to improve your user experience and our service.

 

2.   What cookies do we use and why?

We use the following cookies:

- Strictly necessary cookies. These cookies are strictly necessary to enable you to move about the Site or to provide certain features you have requested.  

- Functionality cookies. These are used to improve the functionality of our Site, for example to remember your cookies choices.

- Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily.

You can find out more information about the individual cookies we use and the purposes for which we use them in the table below:  

Cookie	Purpose
Shopify Cart Currency	An essential website cookie from Shopify to help determine the currency that should be used in the cart. (14 days)
Shopify Secure Customer Sig	An essential website cookie from Shopify to help the customer login to their account. (11 months 30 days)
Cloud Flare	An essential website cookie from Shopify that helps protect the site from spam and for security (30 Mins)
Shopify Analytics	An analytics and customisation cookie that helps customise the experience for a user and track performance (11 Months 30 days)
AfterPay	This functional cookie set by Cloudflare, helps log the customer into their Afterpay Portal (30 mins)
Shopify Pay	Shopify sets this cookie to enable secure checkout and payment function on the website. (Session)

 

3.   Third party cookies.

In common with most websites, we use a number of third parties to provide services which help us to keep our Site tailored to our users' needs. Some of these partners use cookies to help them deliver these services. A list of third party cookies can be found below:    

Cookie	Purpose
Bing Analytics	Sets a unique ID for tracking how the user uses the site. Persistent cookie that is saved for 3 years
Vimeo	Used by Vimeo player to check if certain features or preferences have been selected by the user on websites with embedded videos from Vimeo. (2 years)
Google Analytics	Used to distinguish individual users by means of designation of a randomly generated number as a client identifier, which allows calculation of visits and sessions (2 years)
Microsoft Clarity	Session cookie used to collect anonymous information on how visitors use a site to improve their experience and for better targeted ads. (Expires in session)
Facebook	Facebook tracking pixel used to identity visitors for personalised advertising (2 months 30 days)
Double Click	A session cookie used to check if the user’s browser supports cookies (15 mins)
Google Adsense	Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. (2 months 30 days)

 

4.Duration.

Except for essential cookies, all cookies will expire as set out in table above.

 

5.   How you can manage your cookies.

When you first access the Site, you will be given the option to accept or reject functionality, performance and third party cookies.

You can also refuse our use of all cookies, including cookies that are necessary to be remembered by specific services of our Site, simply by adjusting your browser settings. Blocking cookies in specific browsers: 

- Enable or disable cookies Accounts Help (Google)

- Block or allow cookies (Windows – Microsoft)

- Enable and disable cookies that websites use to track your preferences (Firefox)

- Safari web settings on your iPhone, iPad, and iPod touch (Safari)

- Google Analytics Opt-Out Browser Add-On (Google)

Information regarding cookie settings on other browsers is easily accessible via a simple web search. If you are having problems however, please contact us.

For general information about cookies and how to disable them, please visit www.allaboutcookies.org.

 

6.   Contact us about cookies.

If you have any questions about our use of cookies on our Site, please contact us by emailing helloUK@gem-products.co.